ServiceLink was started by an automotive enthusiast. This enthusiast who designed ServiceLink was extremely busy and found that the entire interaction in getting a car serviced, even with the most competent of dealerships, was an awful experience. There was a tremendous amount of time wasted throughout the process and it was very frustrating. There was horrible communication with the dealerships, all the software tools were difficult to use and the user experience was dreadful. This designer simply could not believe that he could track a package that he ordered all the way from Honk Kong, yet he had no idea what was going on with his vehicle just 2 miles away. Thus, GLA was born…

ServiceLink was developed by putting some of the top industry insiders who have all been in the business for decades, into the same room to create a focus group that did a 2-year study on how to solve the problems service departments are facing in today’s world. The result was an ingeniously and highly intuitive suite of software that is the ServiceLink Software Suite. ServiceLink  is extremely flexible and applicable for any service department who wants to save a lot of time and make more money with their service department.

ServiceLink lets you save time and more money by how efficient it makes your service department. It turns your Fixed Operations into a highly efficient factory and tracks visible Data that can be viewed on any device.

ServiceLink has every employee and customer connected to their smart phones, tablets, or computers in real time, keeping everyone on the exact same page. ServiceLink’s 2 beta stores saw incredible results. ServiceLink’s last successful beta store saw an increase in in-shop efficiency from 106% to 126% over the first quarter they used ServiceLink’s suite of software.