Service Drive

Service Drive

Service Drive Solution

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1

Customer makes appointment via mobile, website, or your BCD all within the ServiceLink App.

2

Mobile check-in auto populates in real time, acts as a dynamic appointment log.

3

Vehicle check-in with pictures and signatures takes less than 5 minutes. No more customer backlog.

4

Advisors can review and edit the RO before generating it in their DMS.

5

Technicians can conduct the inspection from the desktop, tablet or a phone and add photos for customers to review.

6

Technicians and advisors can set flags to communicate to each other and to the customer where the car is in the process.

7

Customers can approve or deny from their device. No more phone tag and redundant voicemails.

8

Customers can login and check their vehicles repair status, cutting down on unwanted phone calls.